domingo, 25 de janeiro de 2015

Who Owns Customer Service? (Jim Karrh On Marketing) - Arkansas Business Online

Who Owns Customer Service? (Jim Karrh On Marketing) - Arkansas Business Online | marketing - Google News | January 26, 2015 at 03:11AM








Arkansas Business Online



Who Owns Customer Service? (Jim Karrh On Marketing)

Arkansas Business Online

According to a recent survey from Salesforce Marketing Cloud and reported in FierceCMO.com, the majority of both business-to-business (66 percent) and business-to-consumer (52 percent) customers say they stop buying after a bad service encounter.







January 26, 2015 at 03:11AM | marketing - Google News

Who Owns Customer Service? (Jim Karrh On Marketing) - Arkansas Business Online

marketing - Google News

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